Frequently Asked Questions

To view your order status, please login to your account

Breck's ships bulbs and bareroots from Holland at the ideal planting time for your region. Bareroot perennials remain in our nurseries until fully dormant for the best quality, so fall shipments may arrive later in the shipping window. Orders are packed and shipped according to our shipping schedules, though weather and product availability may affect timing. We always aim to ship your order complete and as early as possible to promote healthy root development.

Breck's ships bulbs and bareroots from Holland at the ideal planting time for your region. Shipping dates vary based on your location, product type, and weather, with bareroot perennials often shipping later in the fall after becoming fully dormant. Whenever possible, orders are shipped complete and early in the planting season to encourage strong root development.

No, we cannot ship outside of the 48 contiguous states.

If an item you order is unavailable or doesn’t meet our quality standards, we may substitute a like item of equal or greater value. The substitute item will be identified on the packing slip that comes with the order or will have a substitution note attached.

Plant your bulbs and bareroot plants as soon as possible after they arrive for the best results. If you need to wait, store them in a cool, well-ventilated, frost-free location. Dormant bareroot plants may appear dry but will begin growing after planting. Prepare well-drained soil, plant at the recommended depth, and be patient—many perennials take 4–8 weeks to show new growth, while fall-planted varieties may not emerge until spring. For more information, read detailed arrival and storage instructions.

Plant spring bulbs two to three times as deep as the bulb is tall—typically about 6 inches for large bulbs like tulips and daffodils, and 3–4 inches for smaller bulbs. Measure planting depth from the soil surface to the top of the bulb.

Plant most bulbs, such as tulips and daffodils, with the pointed end facing up. Corms, tubers, and rhizomes should be planted with any visible sprouts facing upward. Small bulbs with no obvious top or bottom, such as anemones, can be planted in any direction - their shoots will find their way toward the sun.

Space plants by measuring from the center of one plant to the center of the next. In general, large bulbs like daffodils should be planted 3–6 inches apart, small bulbs like anemones and snowdrops 1–2 inches apart, and tubers such as dahlias at least 12 inches apart, depending on the variety.

Water bulbs thoroughly after planting to help settle the soil and encourage root growth, but avoid overwatering to prevent rot. After planting, water during dry periods—especially when buds appear—providing about 1 inch of water per week if rainfall is insufficient. Deep watering is best, and care should be taken not to overwater bulbs that are prone to rot.

Only one coupon or discount may be used per order, and offers cannot be combined. To redeem a catalog or mailed offer, enter the offer code in the box labeled ‘Discount code or gift card’ on the right side of the checkout page. For email promotions, the discount is usually applied automatically when you use the email link, or you can enter the code manually at checkout. If you have trouble redeeming a discount, contact Customer Service via Live Chat for assistance.

At checkout, enter the merchandise credit number or e-gift certificate number at checkout in the box labeled ‘Discount code or gift card’ on the right side of the page. If you have questions or need help, please contact our friendly Customer Service staff at (513) 354-1512, via Live Chat, or email us at service@brecks.com

If you received a Breck's Credit (Buy Now, Pay Later) offer on your printed catalog, please use the Express Order Card in the catalog. Breck’s Credit is only available via mail orders. Please write your Easy Number and Offer Code on the Express Order Card. These items are located on the back of your catalog. All orders are subject to approval. First payment is due 25 days after receipt of merchandise. Late fees will be charged on overdue balances. See full payment terms enclosed in your catalog.

Once your order has been processed, you will receive an order confirmation email within 24 hours. If you don't receive an e-mail from us, please contact Customer Service at either (513) 354-1512 or service@brecks.com.

Breck's stands behind every purchase with a Lifetime Guarantee. If you're not satisfied with your bulbs or bareroots at any time, simply contact Customer Service via (513) 354-1512 or service@brecks.com for a replacement or merchandise credit—no time limit and no need to return the plant. Garden décor and tools may be returned within 60 days, and potted amaryllis are covered for 30 days with proper care.

Hardiness Zones are based on the average minimum temperatures for each zone. Many factors, such as sun, wind, snow cover or rainfall in your mini climate can also affect the minimum temperatures in your area. Find your hardiness zone using your zip code.

To request a free catalog, visit our Catalog Request page. If you would like to stop receiving catalogs, please contact Customer Service with the following information:

• First & Last Name
• Address, City, State, Zip
• Account Number (if applicable)

Sign up for our emails on our Newsletter page. To unsubscribe, click the Unsubscribe link at the bottom of any promotional email. Please allow up to five business days for your request to be processed.